Animal Care Hospital
Lawrenceville  -  Bold Springs  -  Reese's Rescues

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F. A. Q.
About our clinic..
 
Do you take appointments?
Yes, we prefer to see pets on an appointment basis and ask that you call in advance so that we may reserve time for you. But, please be understanding of the need to be flexible to see emergencies immediately. Clients are seen in this order: first - emergencies, then clients with appointments, and finally, walk-ins.

What about emergencies?
Bring your pet to the clinic immediately - call us first if possible.

What about emergencies after the clinic is closed?
We recommend transporting your pet to one of the local animal emergency clinics. The information for Lawrenceville-Suwanee Animal Emergency Center, DeKalb-Gwinnett Animal Emergency Center, and Eastside Animal Emergency Center is listed on the home page.

The appointment I need is filled, what now?
As a convenience to our clients who have time constraints and when our regular appointments are filled, two options are available: drop-off's or fit-in's. We try to optimize your schedule and our doctors' time by being as flexible as we can, while not overbooking our doctors so that they can give individual attention to every pet.

Can the doctor come to the phone?
Most of the time when clients phone, our doctors are in exam rooms with patients or in surgery. Therefore, our staff is trained to answer questions. If an answer is not immediately available, a doctor or staff member will return your call at the earliest opportunity.

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About our patients..

Why should I vaccinate my pet?
Many serious diseases can be prevented by vaccination. Even if always kept indoors, your pet can still be exposed to viruses carried in the air, dust or clothing. Vaccination is inexpensive protection to safeguard the health and life of your pet.

Should I spay and neuter my pets?
Yes! Pets not intended for breeding purposes should be spayed or neutered by 6 months of age. This will help eliminate some gender-related behavior, and reduce the risk of some cancers. 

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Questions about surgery..

What do I need to do before bringing by pet in for surgery?
If your pet is scheduled for surgery, dentistry, or any other procedure that requires sedation or general anesthesia, please do the following:

  • Do not feed him/her solid food after 8:00pm the night before surgery
  • If needed, bathe your bet the day before bringing him to the hospital. If your pet is very dirty or has too many fleas, we will have to apply a topical flea treatment. Pets with sutures should not be bathed for 1-2 weeks after surgery.
  • Bring your pet to the clinic: Lawrenceville clients between 7:30am -9:00am. Bold Springs clients between 8:00 - 9:30am. Be prepared to answer a few intake questions and to fill out a surgical admitting form.

What about lab-work?
Pre-anesthetic blood-work tells us how your pet's body will process anesthesia. It checks the basic organ functions and tells us if your pet's body will be able to handle sedation. In some cases, very healthy animals may react badly to anesthesia, and only this bloodwork would clue us in beforehand. In most cases, we require blood-work prior to every surgery to reduce the risk of complications during your pet's surgery.

Does my pet have to send the night after surgery?
We treat each pet on an individual basis. If the doctor feels that your pet can safely go home on the same day as the surgery was performed, we will call you in the afternoon to inform you. In most cases, pets can go home the same day, but surgeries like feline declaws or large tumor removals must stay overnight.


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Hospitalization and boarding policies

All non-emergency hospitalized, boarding and grooming pets must have been vaccinated by a licensed veterinarian in the past 12 months. We require:

Dogs

Cats

  • Canine Distemper-Parvo
  • Bordetella
  • Rabies
  • Feline Distemper (FVRCP)
  • Rabies


If we have not vaccinated your pet, you must provide proof of vaccination (receipt or certificate) or the clinic name and phone number so we can call and verify your pet's vaccination status. This if for the protection of other pets in our care. If it is found that your pet is past due for vaccination, vaccines will be administered upon admittance. Appropriate charges will apply.

Flea Free Policy
Keeping fleas at bay in a veterinary setting is always a concern. For the safety and comfort of all pets in our care, we maintain a strict "flea free policy." If your pet is found to have fleas, we will apply a topical flea treatment. Appropriate charges will apply.


More Information..

 
  * Dentistry
   * Fleas and Ticks
   * Summer Pet Tips
   * Household Hazards
   * Pet Identification


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